Do you have free samples to send to us?
A4 size samples are free,you only need to pay for the shipping cost.if you need many samples,could you pay samples fee+shipping cost? Or customised size or large quantity of samples should be charged.
what is your delivery time?
For sample:2-5 days,For bulk order:3-30days(depends on order specification and quantity)
How to confirm the quality before starting to produce?
It is the best way if you send us a sample,so we can according to your sample and give you a counter sample for check the quality,also we will quote a price for you check the cost.After confirm all of this,you can contact me for an order.
When can I get the price?
We usually quote within 1 or 8 hours after receiving inquires from the costomers.If you are urgent to get the quotation,please do not hesitate to call us directly so that we can quote ommediately via Email once we know your situation.
How to solve the quality problem after sales?
Take photos or vedios of the problem and send to us.After we confirm the problems within 3 days,we will make a satisfied solution for you.
May I customize for the colors/patterns/size or other special specification for the order?
We accept you customized specification for your order, but the quantity need meet our minimum requirement.And we could match your ordering request even mixed different thickness and colors.